SMART COMMUNICATION SOLUTIONS

Customer Support

Check this page for information related to your print newsletter.
For all other support please contact us for assistance.

Anyone can create content, but creating valuable, relevant, quality content takes time, effort, energy, resources, and knowledge.

Print Production

In order to deliver your newsletter on time, all changes to your clinic information must be submitted by the deadline.


Changes deadline: Thursday 5 August 2021

Edition: Spring 2021 (September-November)


All changes to your content must be received by our office no later than 12 noon (AWST) on Thursday 5 August 2021.

We recommend submitting your request early to allow time for proof checking and any further changes that may be required.



Topics you'll find in the Spring 2021 edition

> The ins and outs of your dog's poos - why it's important to establish what's normal and to look out for changes.
> Flea bite allergy - signs of hypersensitivity and how to spot fleas.
> Fur/hair balls - causes and ways to reduce their frequency.
> Oral hygiene - raising awareness of its importance and potential links to other health issues.
> Signs of cherry eye - what it is and what to do if you see signs of it.
> Feeding the ducks - why bread is not okay and what is okay.

Upcoming production deadlines can be found below. Deadlines are advised in advance with each newsletter delivery and a reminder email is also sent approximately one week prior to.

All changes must reach our office no later than midday (AWST) on the changes deadline date. Once the deadline has passed your file is closed so it can be finalised and sent to the printer, and we are unable to process any further changes for the edition in production.
All changes received after the deadline will be made for the following edition.

Spring 2021 - Thursday, 5 August 2021                                        Summer 2021/22 - Friday, 5 November 2021


Autumn 2022 - Friday, 4 February 2021                                         Winter 2022 - Thursday, 5 May 2021
                                         



Mark your calendar now to avoid disappointment.

CHANGES TO TEXT
All changes to copy must be supplied in a typed format eg, within an email, word or text document. Handwritten or faxed content will not be accepted.

SUPPLYING IMAGES
Yes, you can include images and photographs as part of your clinic content. Common use includes your logo, any relevant accreditation or membership logos, photos of staff and of current events or topics included in your content.

SOURCE FILE SPECIFICATIONS
Images and graphics require a high-resolution in order to print clearly and with clean lines. Low resolution images can appear blurry or smudged.

LOGOS/GRAPHICS
Ideally these files should be vector-based. The designer or firm who created your logo/graphic should be able to supply a vector image.
File type: .ai, .eps or .pdf
Otherwise:
Preferred file types: .jpg or .tif (not .bmp, .gif or .png)
Minimum resolution: 300dpi
File size: 1MB minimum
   
PHOTOS
Should not be embedded in another file, eg – inserted in an email or word document.
Preferred file types: .jpg or .tif (not .bmp, .gif or .png)


Change requests must be emailed to changes@yourvet.com.au.


You will receive an automated reply which confirms we have received your request. If you do not receive an immediate email confirmation, please call to let us know
.

There is no guarantee that requests for changes that are late or sent to another email address will be fulfilled.

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Why is content important?

Content helps your business build a relationship with your audience. When you create value without taking anything in return, your audience is more likely to trust your advice and recommendations.

Consistent, high-quality, and engaging content impacts audience decision-making more than any other technique

Rebecca Riserbato, HubSpot

Have Questions ?

We are here to help

Your Vet has been creating content for veterinary clinics to use as their own since 2007. Utilise ready-to-use content to improve your online presence, increase web traffic and prospects, build your reputation and nurture customer relationships.  

CONTACT US

P O Box 813, Mt Lawley Western Australia 6929

1300 661 553
+64 8 9272 6555

info [@] yourvet.com.au